MIKI BEADSさんにオーダー商品の画像を使用された件について

About the matter using the image of the order product

 

It will be about two months.



Anam GEMS was used by PUPY0712, with photos of the product production process of product produced by a vendor, with PUPY 0712, with Rakuten Rankuma, and it was used as an image of another product.


The image was sent to Pupy0712 accidentally that the vendor should be sent to the ANAM GEMS, and the vendor is, PuPy0712, immediately after sending it, "This is the order item of other customers It seems that I sent it wrong.


However, Pupy0712 continued to post the image in Rakuten Luckuma as an image of another product, until Anam GEMS is a lawyer, based on the content proof mail and asked for deletion.

 

 

I will tell you a series of flows.
It will be longer, so you can skip it.

 

2021

May 26

Overseas vendors and leaf carving beads specification order

2021

August 10

Sold Leaf Carving with Inst Live

2021

August 14th

Selling Leaf Carving in Anam Gems Web Shop

2021

August 24

Instagram Account Pupy0712 is in Rakuten LuckmaI learned that I used 4 images on the production of these products

2021

August 26

Since the image of the ANAM GEMS ordered product is used, Mr. PUPY0712 asked PUPY0712 through the president of the company. Pupy0712 was replied as "deleting two weeks later".

2021

August 31

We asked for the second deletion request from another person in charge of the trader.

2021

September 11

PUPPY0712 sells his beads different from ANAM GEMS

(It is not an image used in Rakuten Rankuma)

2021

September 14th

At least three weeks have passed since the use of images.
Since the image has not been erased, President, who has requested PUPPY0712 to delete the third time.

2021

September 16

Puppy0712 asked Puppy0712 to delete the fourth time.

From Puppy0712, there was a reply that "Delete a few days later".

2021

September 26

At least one month from the image use, puppy0712,

After replying to the vendor, replicated "delete it after a few days"

The 10th has passed, but Rakuten Rankuma had all the images remained.

2021

October 8

Even if you could not delete the Rakuten Luckma's image from 4 degrees from the vendor, it is not possible to keep it, and after consulting with the lawyer, it is a request for deletion of the image of Rakuten Luckma and not misunderstanding. , In order to understand, I asked for a monthly explanation for one month.

2021

October 9

PUPY0712 received the content proof mail.

2021

October 13 or 14th

Pupy0712 has been removed 3 out of 4 images used in Rakuten Luckma

2021

October 14 late at night

One remaining image that has not been deleted has been deleted.
October 14, 2021

pupy0712 is "not promised to delete it."

It was only asked to delete from the vendor and to be deleted as my feelings. "I was talked.

In addition, when we negotiated the publication of the explanatory sentence through the lawyer, I received a reply for one month from PUPY0712.

October 16, 2021

PuPy0712 Contact Mr. Pupy 0712 and was to reply a more answer with a lawyer.

October 25, 2021

PuPy0712 The content proof has been received from the agent lawyer.

PUPY0712 has published an image of one that is different from the product sold to Rakuten Lakuma as an image of the product.

It was about 1 week, to post Pupy0712's Instagram, but it was too short, so it was not an agreement.

October 26, 2021

About 2 months from this matterWe have passed, but there is no publication.

 

 

Today is such a situation.

I would like customers want to be misunderstood that Pupy0712 is not misunderstood as the ordered product and sale products, and we announced such a descriptive sentence .



Back to blog